Crust Pizza franchise: costs, fees and what to check before you buy

Crust Gourmet Pizza Bar opened in Annandale in 2001 and built its brand on premium toppings and delivery. It is part of Retail Food Group and has more than 125 stores across Australia.

Crust stores sell at a higher price point than budget pizza chains, which affects average order value, food cost and delivery economics.

Crust Pizza franchise at a glance

Sector	Gourmet pizza, takeaway and delivery
Owner	Retail Food Group Limited
Founded	2001, Annandale NSW
Network	125+ stores
Total investment	$385,000 to $415,000, including a $45,000 franchise fee
Royalty	7.5% of gross turnover, payable monthly
Training	About 4 to 6 weeks of operational, POS and management training

Figures come from the public sources listed at the end of this guide and can change. Treat them as a starting point and confirm current numbers in the franchise disclosure document.

How the Crust Pizza model works financially

Premium ingredients raise food cost per pizza, but higher prices lift average order value. Delivery is a big part of trade, whether by your own drivers or third-party platforms, and each option has different costs.

Evenings and weekends dominate sales, so rostering and penalty rates make a large difference. Many established Crust operators run more than one store, which spreads management cost.

The numbers to test before you buy a Crust Pizza franchise

• Investment and what the published range includes and excludes.
• Food cost per pizza and promotional discounts.
• Delivery mix: own drivers versus platforms, and commission.
• Labour on evenings and weekends.
• Rent, lease term and options.
• The definition of gross turnover for royalties.

Buying an existing Crust Pizza store

Crust stores are frequently resold, often with reported owner profits. Test whether those profits include a fair wage for every role, reconcile to BAS and bank statements and check the lease term.

How Franchise Co. can help with a Crust Pizza purchase

We work with buyers and owners of franchise businesses across Australia. For a Crust Pizza store we can:

• Review the numbers before you sign. Our business due diligence starts from $2,000 + GST and tests the investment, delivery economics, labour and lease.
• Set up the structure and the books. Entity choice, GST, payroll and a chart of accounts that separates in-store, own delivery and platform sales. See accounting and tax and bookkeeping, BAS and payroll.
• Check your franchise fees. We reconcile royalty to the sales they’re calculated on. See royalties and franchise fees.
• Plan the next store. If a second site is on the cards, we model the cash flow and funding first. See multi-site reporting.

Talk to us about a Crust Pizza franchise

Crust Pizza franchise FAQs

Franchise Co. is an independent accounting practice. We aren’t affiliated with, endorsed by or connected to Crust Pizza or Retail Food Group. Crust Pizza is a trademark of its owner and is used here only to identify the brand this guide discusses.

Sources and further reading

• SEEK Business: Crust Gourmet Pizza (Retail Food Group)
• SEEK Business: Crust Pizza store listing
• ACCC: Franchise disclosure document

Sources checked November 2026. Franchise costs and fees change. Confirm current figures with the franchisor before acting.

This guide is general information for people considering a franchise in Australia. It doesn’t take your circumstances into account and isn’t personal tax, legal or financial advice.